Bitterne Park Opening Times

Bitterne Park Opening Hours have been adjusted following the Covid-19 Pandemic. All services are available from our other sites at Weston Lane and Ladies Walk. Phone lines are open every week day between 8am and 6pm. They are closed between 12 - 2 daily. If you submit an eConsult before 3:30pm week days we will respond the same day. 

Phone lines are closed between 12pm & 2pm, and are open until 6pm everyday

If you have an urgent matter, that cannot wait until the phone lines reopen please follow the instructions on the recorded message. 

eConsult, online appointment booking, and other online services are accessible 24/7  

Extended Hours appointments are available. 

We are closed all UK Public Holidays

When We Are Closed

If you have a life threatening medical emergency please dial 999

If you require urgent medical assistance which cannot wait until the surgery re-opens, please call the NHS 111 service by dialling  111.

Calls to the NHS 111 service are free from both landlines and mobiles.

When do I use it?

You should use the NHS 111 service if:

• you need medical help fast, but it's not a 999 emergency
• you think you need to go to A&E or another NHS urgent care service
• you don't know who to call for medical help or you don't have a GP to call
• you require health information or reassurance about what to do next.

For less urgent health needs, you should still contact your GP or local pharmacist in the usual way

If a health professional has given you a specific telephone number to call when you are concerned about your condition please continue to use that number

How does it work?

111 will get you through to a team of highly trained advisers who are supported by experienced nurses. They will ask you questions to assess your symptoms and give you the health care advice you need or direct you to the right local service. The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to

If NHS 111 advisers think you need an ambulance they will arrange for one to be sent to you immediately. Calls to 111 are recorded.