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Econsult is now live. Click the banner above get started.

We cannot accept repeat medication requests through this service.


Routine Appointments over Christmas and New Year

Due to the Christmas and New Year Period, there will be no routine appointments at our surgeries until 7th January 2019. This is to allow our Urgent Care Teams to care for patients who require on the day appointments. 

You can still use our eConsult Service, and consult with a doctor online via the QDoctor service for a routine appointment. Please speak to reception for more information. 


Flu Clinics

Walk-in flu clinics are available every day at Ladies Walk, Weston Lane and Harefield. If you’d like to be seen at any of our other sites – St Lukes, Bitterne Park, Botley or Midanbury – please call in at reception to book an appointment.


Privacy Notices

In line with The General Data Protection Regulation we have updated our privacy notices. Please find it available to download here – Privacy Notice - Children Privacy Notice - Adults. Alternatively, you can ask reception for a copy. 


Based on Patient feedback we have received we are introducing the following improvements in response to your concerns.

We are upgrading our Phone and phone line systems, allowing easier access to contacting the Surgery.

We have launched Q-Doctor Video consultations, allowing more routine appointments to become available to patients. Please let us know what you think if you have used this option.

E-consult is now avaliable, enabling more doctor access for online consultations.

We are due to change the release of our routine GP appointments on Thursday 25.10.2018 from 09:00 release to 14:00 release time,for 14 days in advance.

our same day Urgent care module has been updated to a centralised Urgent care team across all our surgeries, Triage times are open from 08:00 to 10:30 and reopen at 14:00 to 17:00.


Living Well Partnership – mailing address on correspondence

Please note that the official mailing address of the Living Well Partnership is Ladies Walk Practice. This means that any written communications you receive a copy of (such as discharge summaries from hospitals) will therefore be addressed to Ladies Walk Practice and a GP you may not be familiar with, rather than your regular surgery and GP.

We would like to reassure you that this does not have any impact on the care you receive from your regular surgery and your GP will continue to receive all correspondence about you.

A reminder that our surgery sites are Ladies Walk, Weston Lane, Bitterne Park, Midanbury and Harefield.

If you have any queries, please get in touch with the Reception Lead at your registered surgery who will be happy to help further.


Introducing Q Doctor

See a GP Online over secure video from Home. See the leaflet below for more information

Q Doctor Leaflet


Evening and weekend appointments

If you are registered with a GP practice in Southampton, you can now get an appointment with a doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday. This appointment will at one of the six hubs throughout the city.

These appointment slots are for a variety of different appointments, and can be booked through your GP practice when they are open or by phoning NHS 111 if your practice is closed. NHS 111 is free to phone and available 24 hours a day, 365 days a year


The doctors and staff at Bitterne Park Surgery in Southampton are proud to offer the highest standard of patient-centred healthcare. 

We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

In addition to everything you need to know about the practice, you will also find a wealth of health-related information in the above menu. Please have a look around and do send us some feedback if you like. 

Book and cancel your appointment on-line! Register to view parts of your medical record on-line!

This facility has been activated to enable you to make and cancel your appointments on-line without having to telephone the surgery.

Please see the section on 'Appointments' to find out how you can benefit from this facility.

Should you wish to register for on-line appointments, you will also have the option to view your medical records on-line. When registered securely, you will be able to access and view your medication record, your immunisation history along with your record of any allergies/adverse reactions.

This may save you some time instead of having to contact the surgery to find out the medication you're taking or if you needed to know whether you've had a tetanus vaccination for example. We hope you will find this a useful feature.

Not sure who you need to see or where to seek help? Try these alternatives first:-

 

 Download our Detailed Self Care Guide

Choose Well

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