Based on Patient Feedback we introduced the following improvements in response to your concerns.
We are upgrading our Phone and phone line systems, allowing easier access to contacting the Surgery.
We have launched Q-Doctor Video consultations, allowing more routine appointments to become available to patients. Please let us know what you think if you have used this option.
E-consult is now avaliable, enabling more doctor access for online consultations.
We have change the release time of our routine GP appointments from 09:00 release to 14:00 release time,for 14 days in advance.
our same day Urgent care module has been updated to a centralised Urgent care team across all our surgeries, Triage times are open from 08:00 to 10:30 and reopen at 14:00 to 17:00.
Due to unforeseen circumstances the Surgery will be closed on the following days.
Wednesday 20/2/2019 from 13:00Pm
Thursday 21/2/2019 from 13:00Pm
Friday 22/2/2019 from 13:00Pm
However whilst the surgery will be closed, our phone lines will remain open as per normal. Our phone number is the same 02380676809.
Urgent care (triage) is still available from 14:00 to 17:00, should you be booked in for a same day appointment this will be held at one of our other sites at either Ladies walk or Weston lane surgeries.
We apologise for any inconvenience caused.
Econsult is now live. Click the banner above get started.
We cannot accept repeat medication requests through this service.
In line with The General Data Protection Regulation we have updated our privacy notices. Please find it available to download here – Privacy Notice - Children Privacy Notice - Adults. Alternatively, you can ask reception for a copy.
Introducing Q Doctor
See a GP Online over secure video from Home. See the leaflet below for more information
Q Doctor Leaflet
Living Well Partnership – mailing address on correspondence
Please note that the official mailing address of the Living Well Partnership is Ladies Walk Practice. This means that any written communications you receive a copy of (such as discharge summaries from hospitals) will therefore be addressed to Ladies Walk Practice and a GP you may not be familiar with, rather than your regular surgery and GP.
We would like to reassure you that this does not have any impact on the care you receive from your regular surgery and your GP will continue to receive all correspondence about you.
A reminder that our surgery sites are Ladies Walk, Weston Lane, Bitterne Park, Midanbury and Harefield.
If you have any queries, please get in touch with the Reception Lead at your registered surgery who will be happy to help further.
Evening and weekend appointments
If you are registered with a GP practice in Southampton, you can now get an appointment with a doctor or nurse from 8am to 8pm every weekday (including bank holidays), 8am to 4pm on Saturday and 8am to 2pm on Sunday. This appointment will at one of the six hubs throughout the city.
These appointment slots are for a variety of different appointments, and can be booked through your GP practice when they are open or by phoning NHS 111 if your practice is closed. NHS 111 is free to phone and available 24 hours a day, 365 days a year
The doctors and staff at Bitterne Park Surgery in Southampton are proud to offer the highest standard of patient-centred healthcare.
We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice, you will also find a wealth of health-related information in the above menu. Please have a look around and do send us some feedback if you like.
Book and cancel your appointment on-line! Register to view parts of your medical record on-line!
This facility has been activated to enable you to make and cancel your appointments on-line without having to telephone the surgery.
Please see the section on 'Appointments' to find out how you can benefit from this facility.
Should you wish to register for on-line appointments, you will also have the option to view your medical records on-line. When registered securely, you will be able to access and view your medication record, your immunisation history along with your record of any allergies/adverse reactions.
This may save you some time instead of having to contact the surgery to find out the medication you're taking or if you needed to know whether you've had a tetanus vaccination for example. We hope you will find this a useful feature.
Not sure who you need to see or where to seek help? Try these alternatives first:-
Download our Detailed Self Care Guide
(Site updated 18/02/2019)